Refund policy
Returns & Exchanges
We want you to absolutely love your Comoda Collective pieces!
If you've changed your mind or need a different size or colour, we offer exchanges or store credit within 14 days of your order being delivered.
To be eligible, your item must be:
- Unworn, unwashed and unused.
- In its original condition with all tags attached.
- Returned in its original packaging.
- Accompanied by proof of purchase.
To begin your exchange or request store credit, simply email us at info@comodacollective.com with your order number and the reason for your return. We'll then provide you with the next steps and our return address.
Please note that return postage costs are the responsibility of the customer unless the item is faulty or we have sent the incorrect item.
Faulty or Incorrect Items
Please inspect your order when it arrives. If your item is faulty, damaged or you've received the wrong item, contact us within 7 days of delivery at info@comodacollective.com so we can make it right as quickly as possible.
Refunds
We do not offer refunds for change-of-mind purchases.
This does not affect your rights under the Australian Consumer Law. If your item has a major fault or you're otherwise entitled to a remedy under the Australian Consumer Law, we'll provide the appropriate remedy.